Senior Product Manager

We’re looking for a Senior Product Manager to join our rapidly growing team and make an immediate impact by leading a product team in developing a large 3P marketplace and help shape our product thinking.

Goal: To help build and launch a world-class 3P marketplace for the region and play a key role in building the best product management practices and mentor junior product managers inside the company.

This vacancy is open in our development centres in: Belgrade, Novi Sad and Banja Luka.

Key responsibilities:

  • Own and lead all aspects of an established agile team, including backlog grooming, triage and prioritization, and cross-functional coordination.
  • Define the scope of development for new product features and ongoing feature improvements, including the management of all backlog and project management activities.
  • Analyze, define and validate product features against multiple business objectives.
  • Perform impact analysis and technical feasibility study.
  • Facilitate and run product discovery workshops like design sprints.
  • Break down complex problems and efficiently use data and analytics layered against high-quality user research to inform the product’s direction.
  • Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.
  • Run various ad-hoc research and business analyses to assess opportunities and risks.
  • Perform ODI (Outcome-Driven Innovation) style research, customer interviews, and usability testing sessions.
  • Define, track and own KPIs and success metrics.

Core deliverables in the first:

30 days:

  • Work cross-functionally and with other PMs to organize and prioritize high-level roadmap and backlog
  • Start delivering through product discovery, working closely with cross-functional teams
  • Take overall in-flight and planned initiatives
  • Lead product discovery workshops with relevant stakeholders

60 days:

  • Deliver tangible improvements to the product discovery and validation process
  • Work collaboratively with the entire product and design team to set OKRs
  • Ship features that deliver high business impact on the assigned projects
  • Be fully embedded into cultural and tactical processes
  • Monitor and measure the success of your initiatives against project goals
  • Continuously improve the team’s processes through meaningful contributions

90 days:

  • Work alongside other Senior Product Managers to fully define the product team’s ways of working, roles, and responsibilities
  • Develop a repeatable model for delivering high quality, high impact products
  • Define services and methodologies for the entire product layer in collaboration with the Head of Product
  • Hire and mentor a junior product manager
  • Constantly re-evaluate alignment with the strategic goals of the business, adjusting where necessary

Required Skills:

  • Strong expertise using data to make decisions with a variety of tools and methodologies to gather and synthesize information
  • Experience with APIs, web, mobile, and backend software development life cycle
  • Ability to creatively craft solutions through data and a customer-centric approach
  • Ability to build wireframes and mockups, with an aptitude for keeping things simple
  • Ability to read a business case and generate insights
  • Understanding of P&L, pricing models for consumer products
  • In-depth knowledge of customer segmentation and go-to market strategies
  • Ability to perform market research and generate insights
  • Outstanding written and verbal communication skills
  • Meticulousness and high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released

Required Qualifications:

  • Background in computer science, economics, or marketing
  • BS degree in Computer Science, Economics, Marketing or Management
  • 5+ years of software or internet product management experience
  • You have shipped at least 5 products in either B2C or B2B world (or both)
  • You have a track record of shipping products that had commercial success
  • You have led cross-functional teams of at least 20 people in total

The ideal candidate will have:

  • In-depth knowledge of the entire product life cycle
  • Has experience in working with JTBD framework, understands outcome-driven innovation and design thinking
  • Previous experience in articulating KPIs across all product dimensions
  • Strong communication and presentation skills
  • Has worked in dual agile environments before
  • Entrepreneurial spirit and the ability to quickly overcome obstacles
  • Ability to lead and facilitate design sprints
  • Ability to communicate in fluent English and native Serbian language

Measures of Success:

  • Successful delivery and launch of the 3P marketplace product measurable by prior defined metrics
  • Elevated overall product management methodologies and ways of working in the company
  • Significant contribution in mentorship, materials produced, workshops, and case studies to the overall product team
  • Enabled business development team to convert leads by elevating the value of the product services provided

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What we offer

Permanent contract and competitive salary

Innovative and cutting-edge projects

Flexible working hours

Private healthcare service

Flat hierarchies and short decision paths

Team events and sport activities

Fast personal development and a steep learning curve

Rapidly growing, friendly and extremely pleasant working environment

Full fridge of drinks and fresh fruits, and an office packed with positive energy

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Apply for the Senior Product Manager