Platform Power Moves Enterprise Culture

For over 30 years, Great Place to Work has been building a high-trust workplace culture that motivates employees and helps drive better businesses. Having worked with Google, Twitter, Microsoft, Salesforce, Hilton and many other prominent clients, GPTW has now partnered with HTEC in an effort of reinventing their current business with the power of the latest technology.

The Challenge

GPTW previous impact of surveying several millions of employees globally has been power-charged with the latest technology, enabling GPTW to remain and thrive on the forefront of a global company culture movement.

The primary goal defined was to utilize platform technology as a way of reinventing GPTW’s current business. One of the aims was to elevate the service level by introducing the platform to a variety of new customers, while still retaining strong, decades-long-built loyalty with current ones. Another objective was to increase the already high product lifecycle value and frequency of its use, which would naturally result in higher up-sale opportunities. Finally, HTEC worked on empowering GPTW employees to deliver higher value services to their customers, thus improving the company's final results.

The Capacity

The joint effort, good communication, and commitment resulted in enhancing the current value-driven operations, removing the resource-draining ones and adding new high-value products and service in GPTW portfolio.

HTEC’s team developed a highly customizable, dynamic multilingual platform for assessing global workplace culture with benchmark data across industries and time, easy to use, with super fast data processing. Having in mind the sensitive personal data of millions of employees, highest levels of security were implemented. With a premium product, details are crucial. Therefore, particular attention was paid to specific features, developing a unique and superior product. Knowledge transfer and cooperation with the internal GPTW IT team were integral for a swift transition to the HTEC’s development methodology.

The results came with the implementation itself. The feeling that every incremental improvement of the workplace culture relates to marginal improvements in our code is what is driving HTEC teams forward.

The Success

The workplace of the future should be a fair environment which nurtures Respect, Fairness, Honesty, Inclusion and Belonging for ALL.

Undoubtedly, technology is becoming a very important ally in interactions between people, shaping along the way the corporate culture as well. Workplace culture will become more and more fluid, and generate more and more data. This data needs to be captured. On any device. At any time. And this is what GPTW is now able to provide for its clients.

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