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Parsable: Launching a modern, mobile digital platform to empower frontline workers in the manufacturing industry 



Project: Connecting factory workers with a modern digital platform engineered to improve frontline efficiency

A partner of the World Economic Forum, Parsable is trusted by top global companies in the manufacturing and energy industries including consumer packaged goods, resources and chemicals, packaging and building materials, automotive, and aerospace.

Parsable had the vision to leverage technology to connect frontline workers to the information, systems, and machines necessary to do their jobs more safely, with higher quality outputs, and more efficiently, which enables enterprise operational excellence.

They partnered with HTEC to design and engineer the Parsable Connected Worker Platform to transform static, paper-based manufacturing procedures into mobile and interactive work instructions, enabling factory workers to leverage multimedia formats and collaborate in real-time.

Challenge: Transforming manual, paper-based procedures into mobile and interactive work instructions

Unlike old traditional factories, modern manufacturers have rather complex machines and require a higher level of experience and education of their workforce. Parsable desired to implement processes in factories that would help manufacturers digitize manual checklists, workflows and standard operating procedures (SOPs) and guide workers on their journey towards operational excellence.

Parsable was looking to develop a platform that would turn paper-based procedures into mobile and interactive work instructions, which would not only enable workers to collaborate in real-time, but it would also improve their safety. On top of this they needed to gain insight into human work so that manufacturers could steadily improve their operations. 

Solution: Building a mobile application that integrates frontline work with manufacturing excellence

HTEC focused on rewriting the mobile application using React Native, creating the Node.JS backend that communicates with the mobile app, and then integrating it with the core platform.  

The next step was taking the responsibility for the execution domain, which included two generations of software. The execution domain is the powerhouse of the platform as it is immediately visible to end-users. The HTEC Technology Excellence Office (TEO) created a streamlined mobile architecture based on best practices. 

We helped Parsable deliver value in two primary ways: 1. Our longstanding and successful partnership with their team along with our domain expertise brought us to the stage where our team plays a key part in developing the product and technical solution. 2. Together with Parsable, HTEC has been developing the core technology that has a direct positive impact on end-user productivity with the system.

– Dejan Pokrajac

Director of Business Development at HTEC

HTEC is our center of excellence for mobile development. The Connected Worker Platform is powered by mobile data collected by frontline workers, so HTEC really is the life blood of our product and the value of our platform. We’re entrusting this critical facet of our platform and infrastructure to the HTEC team and know they’re up to the task.

– Brandon Mahne

VP of Engineering at Parsable

Success: Launching the Parsable Connected Worker Platform 

In launching the Parsable Connected Worker Platform, HTEC and Parsable have given manufacturers the ability to gain unprecedented insight into human work by capturing essential data to improve their factory operations at scale. 

Unlike traditional ERP and MES systems which can only digitize processes up to a certain point, HTEC built the Parsable Connected Worker Platform to digitize the last mile to the frontline worker. With Parsable, workers can use the app on their mobile device and execute work with little or no prior training. Managers can go through the no-code authoring platform, change and optimize procedures, and then seamlessly deploy updates to every single individual globally with the push of a button.  

Overall, the Parsable Connected Worker Platform enabled a reduction in unplanned work stoppages, minimized waste and paper consumption, faster operator onboarding and certification, and increased operational efficiency, throughput and compliance with digital traceability.

HTEC has been critical in driving the success of the Connected Worker Platform and helping our users. They provide industry-leading expertise in react-native development and best practices which allowed us to move quickly on new features and pay down technical debt. They have a deep dedication to quality with high unit and integration testing coverage using modern CI/CD best practices. Finally, their project management is outstanding, with great communication and timelines that are based in reality and allow for product delivery planning at scale. Expertise, quality, and great communication. It’s unparalleled in the organizations we’ve worked with in the past.

– Brandon Mahne

VP of Engineering at Parsable

Launching a modern, mobile digital platform to empower frontline workers in the manufacturing industry

Let’s take the first step together.