The recently departed 2020 has been _____________ (insert your own preferred adjective — hint: challenging, trying, illustrious, etc.). It has been a year of unprecedented global challenges and ongoing crisis, but also a year of silver linings and encouraging developments that not only promise a resolution of the current hardships but also carve a brighter path…
While the natural response to a crisis is caution and protection, there is a strong case to be made that focusing on digital transformation and innovation yields greater benefits.