Capabilities template

Our experience strategy and design services will help you develop customer-centric solutions that drive business success.

Offerings

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Data-driven business alignment

Customer & market research insights
Discovery & strategy workshops
User & customer segmentation & experience mapping

Design

Business design, service design, digital product design
Accessibility and inclusive design

Branding

Visual design and brand strategy
Content strategy and storytelling

Product innovation

POC to MVP
Rapid prototyping
User testing

Product enablement

Design system development and documentation
Design/Product/Research operations
Product design audits and maintenance

Product commercialization

Launch execution
Customer engagement
Product scale and evolution

Testimonials

HTEC wants to understand the context and the purpose of the product to be able to have a clear view of the entire business. This holistic approach to our project is one of the key points I would highlight, along with the personal relationship we developed between two of our teams and HTEC’s ability to handle pressure and tight deadlines and support us every step of the way.

– Luca Simon

Product Owner at proSapient

System development and implementation is a continual loop of internal and external feedback to drive evaluation and decision making. Each round requires that we consider how well the outcomes align with our goals and then adjust our strategy. We’ve been fortunate to have a partner like HTEC that not only understands what we’re trying to do, but has the skill and know-how to get us there.

– Neb Lukic

President at DAOU Family Estates

Success stories

Automotive Aftermarket Solutions: Maintaining High Standards in Road Safety

Product quality is a key component of automotive production, no matter the stage. Through several projects with our client, we aimed to kick-start efficiency by creating a comprehensive, intuitive system for work orchestration and communication with service partners, as well as a system for tracking feedback and product quality.

automotive
Achieving Operational Excellence with Connected Worker Tools

Parsable Connected Worker empowers frontline workers with modern digital tools to help improve safety, quality, productivity and sustainability. Their vision is to leverage technology to connect people to the information, systems and machines, and therefore enable operational excellence. They partnered with HTEC Group to develop and deliver the Connected Worker Platform to transform static, paper-based…

digital worker manufacturing OEE Software & HiTech
Achieving Intelligent Expert Search with AI

proSapient offers a feature packed and modern platform to support primary search — from expert consultations and transcripts to powerful surveys. We joined up with proSapient to help them build Darwin — a new expert self-sorting semantic search engine designed specifically to connect industry professionals to relevant projects using cutting-edge AI search and Machine Learning.

AI machine learning search engine Software & HiTech